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PRIVACY POLICY

PRIVACY POLICY

Last Updated: September 3, 2026

The Remix Hub, Inc. (“The Remix Hub,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting, registering for, purchasing from, or otherwise using www.theremixhub.com (the “Site”).

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, the choices available to you, and how we handle information associated with email and SMS/text-message communications.

By accessing or using the Site, you acknowledge the practices described in this Privacy Policy.

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1. INFORMATION WE COLLECT

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We may collect information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Mobile telephone number

  • Billing and contact information

  • Account registration information

  • Username and account-related information

  • Purchase and transaction information

  • Marketing and communication preferences

  • Information submitted through forms, customer-support requests, or other communications with The Remix Hub

We may also automatically collect certain technical information when you access the Site, such as your device type, browser type, IP address, pages visited, referring pages, approximate location derived from IP address, and information collected through cookies and similar technologies.

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2. HOW WE USE YOUR INFORMATION

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The Remix Hub may use information we collect to:

  • Create and maintain customer or member accounts

  • Process and fulfill purchases and transactions

  • Provide access to music, remixes, mixtapes, merchandise, subscriptions, and other products or services

  • Communicate with customers and members

  • Provide customer support

  • Send transactional communications concerning accounts or purchases

  • Send email marketing where permitted

  • Send SMS/text-message marketing to individuals who have expressly opted in

  • Announce new releases, exclusive drops, merchandise, promotions, events, special offers, and Remix Hub news

  • Operate, maintain, personalize, and improve the Site

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with applicable legal obligations

  • Protect the rights, property, and security of The Remix Hub and its users

 

3. SMS / TEXT MESSAGE PRIVACY

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The Remix Hub may offer customers and visitors the opportunity to receive marketing and promotional text messages.

You will only be enrolled in marketing SMS communications when you voluntarily provide your mobile telephone number and affirmatively consent to receive such messages through the applicable opt-in process.

SMS messages may include information regarding new Tedsmooth remix releases, mixtapes, exclusive music drops, merchandise, special offers, promotions, event announcements, and other Remix Hub news.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Message frequency varies. Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP to a message from The Remix Hub.

For assistance, reply HELP or contact us at info@theremixhub.com.

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Mobile Information and SMS Consent

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Mobile telephone numbers, SMS opt-in information, and SMS consent information collected in connection with The Remix Hub's text-messaging program will be used to operate and support that program.

We do not sell or share mobile telephone numbers or SMS opt-in/consent information with third parties for their own marketing or promotional purposes.

We may disclose information to service providers that assist us in operating and delivering our messaging program, subject to appropriate restrictions and applicable law.

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4. EMAIL MARKETING

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If you subscribe to The Remix Hub's email communications, we may send you information concerning new releases, products, merchandise, promotions, events, and other news.

You may unsubscribe from marketing emails using the unsubscribe mechanism provided in those communications.

Transactional or service-related communications may still be sent when necessary to administer your account, purchases, or services.

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5. PURCHASES AND PAYMENT INFORMATION

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When you purchase products or services through The Remix Hub, payment processing may be performed by third-party payment processors.

The Remix Hub's existing Terms currently identify PayPal as its payment processor.

Payment processors may collect payment-card, bank-account, billing, or other financial information necessary to process your transaction. Their collection and use of information is governed by their respective privacy policies and terms.

The Remix Hub does not necessarily receive or store complete payment-card information processed directly by third-party payment providers.

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6. COOKIES AND SIMILAR TECHNOLOGIES

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The Site may use cookies and similar technologies to operate website functionality, remember preferences, understand how visitors interact with the Site, improve performance, maintain security, and support analytics and marketing activities.

Some cookies may be provided by third-party services integrated with the Site.

Where required by applicable law, users may be provided choices regarding non-essential cookies.

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7. HOW WE SHARE INFORMATION

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We may disclose personal information to service providers and business partners when reasonably necessary to operate The Remix Hub and provide our services.

These may include providers supporting:

  • Website hosting and functionality

  • Payment processing

  • Order fulfillment

  • Customer support

  • Email delivery

  • SMS/text-message delivery

  • Analytics

  • Security and fraud prevention

  • Professional or legal services

We may also disclose information when required by law, legal process, court order, subpoena, governmental request, or when reasonably necessary to protect our rights, users, property, or security.

We may disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

We do not sell SMS opt-in consent or mobile telephone information to third parties for their own marketing purposes.

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8. THIRD-PARTY WEBSITES AND SERVICES

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The Site may contain links to websites, platforms, or services operated by third parties.

The Remix Hub is not responsible for the privacy practices, security, or content of third-party websites and services. We encourage you to review the privacy policies of any third-party services you access.

This is consistent with the existing Terms, which already explain that The Remix Hub does not control the privacy practices of external websites linked from the Site.

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9. DATA SECURITY

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The Remix Hub takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and passwords.

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10. DATA RETENTION

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We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with applicable legal, accounting, or regulatory requirements.

Retention periods may vary depending on the nature of the information and the reason it was collected.

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11. YOUR PRIVACY CHOICES

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Depending on your location and applicable law, you may have rights or choices concerning your personal information.

You may contact us to request information regarding personal information associated with you or to request that certain information be corrected or deleted, subject to applicable legal exceptions and record-retention requirements.

Marketing preferences can also be managed by:

Email: Use the unsubscribe link provided in marketing emails.

SMS: Reply STOP to opt out of marketing text messages.

SMS Assistance: Reply HELP for assistance.

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12. CHILDREN'S PRIVACY

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The Remix Hub does not knowingly collect personal information from children under 13 in violation of applicable law.

If we learn that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

Your existing Terms already contain a separate minors provision addressing users under 13.

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13. CHANGES TO THIS PRIVACY POLICY

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We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or legal requirements.

When the Privacy Policy is updated, the revised version will be posted on this page and the Last Updated date will be changed accordingly.

We encourage users to review this Privacy Policy periodically.

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14. TERMS OF USE

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Use of The Remix Hub website and services is also governed by our Terms of Use.

On your Wix page, make Terms of Use a clickable link directly to your existing Terms page.

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15. CONTACT US

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Questions, concerns, or requests regarding this Privacy Policy or The Remix Hub's privacy practices may be directed to:

The Remix Hub,

Email: theremixhubnyc@gmail.com

Your existing Terms currently list that email for questions and complaints.

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